EBSI Forex

We offer you a rate based on the live interbank (or "spot") exchange rate for immediate payments made in 15 major currencies including: US dollars, Hong Kong dollars, Euros, British pounds, Japanese yen, Swiss francs, Canadian dollars, Singapore dollars, Australian dollars, New Zealand dollars, South African rand, Danish kroner, Norwegian kroner, Swedish kroner and CNH (offshore RMB).

Global Payments clients are able to book forward contracts which allow you to book a transaction at the current market rate for settlement on a future date. This helps you capitalize on a rate today for transfers in the future or lock in a rate for future transactions while protecting you against adverse currency movements and are useful when funds are not needed immediately and the current market rate is favorable.

Forward contracts require a deposit equivalent to 5% of the face value to be held for the final settlement amount. A further deposit may be required if the market moves adversely during the contract term. All forward contracts can be completely pre-delivered, partially pre-delivered or rolled to a different settlement date. A change in the maturity date will require a new market rate related to the new settlement date, and this may result in an additional cost to the transaction.

Many banks may publish a daily FX rate with a large mark up. With Global Payments, your FX transaction will cost you less as the mark up we apply to the wholesale FX rate is minimal. No transfer fee or commission will be charged for transactions.

Our customer service team can answer your questions in English, Cantonese and Putonghua via live chat or on the phone. For email reply, we also support English, Traditional Chinese and Simplified Chinese.

You can call our customer service team to:

• place an order to buy or sell a specific currency and amount at a chosen rate level. EBSI Forex will then watch the order and execute the transaction upon the requested level.
• discuss your business payment needs for a customized solution to facilitate same day payments on a pre-arranged basis as we understand the importance of immediate payments to suppliers.

You can execute or book transactions online or via phone when the FX markets are open from Sunday 5pm New York time to 5pm New York time Friday. The status of transactions can be tracked in 24 hours a day.

Global Payments can be configured for secure access by multiple users. Authorisation levels enables management supervision of company payments. Clients can also transfer from their company CNH (offshore RMB) account to a corporate account in Mainland China.

Full transaction details are immediately available in a PDF confirmation when a transaction is completed. A detailed monthly statement is sent to clients each month to support your business accounting requirements. Statements for periods longer than one month are available on request. A summary of transaction history is also available online.

We offer FX market insight and analysis on the currency markets which can move quickly and unpredictably.